Senior Supervisor

About The Role

We are currently recruiting for a Senior Site Supervisor to manage an onsite cleaning team in a busy distribution centre.

Job Purpose

To supervise a team of multi service operatives and ensure service delivery standards and specifications are met and within budget, therefore delivering "green" audits.

Major Accountabilities

• Deliver on site cleaning and waste operative duties ensuring schedules and rotas allow for all areas to be serviced on time to standards and specification
• Develop and maintain the relationship with the customer to ensure their expectations are met whilst working within defined specifications
• Support Site Manager with the complete audits accurately and on time, carrying out any resolution actions identified within timescales
• Complete and process all necessary paperwork accurately and on time, providing 'sign off' for completed tasks as required
• Ensure all cleaning materials and machinery are available, in good working order and used in a safe manner
• Ensure all periodical cleans are completed to the required specification and timescale and signed off by the customer
• Complete Decontamination Cleans as and when requested by the Client
• Support delivery of the schedules where appropriate and necessary
• Ensure all staff have the correct uniform and are dressed appropriately to reflect the TC brand
• Ensure shift handover books are completed and handed over every shift
• Confirm attendance of all members of staff due on shift
• Complete Return to work interviews with team members
• Manage first stage HR and Employee relations issues in accordance with the company HR Policies and in consultation with an appropriate HR representative recognising and valuing diversity in all cases
• Support the recruitment process for multi service colleagues ensuring adherence to TC recruitment processes and standards at all times
• Support Site Manager in ensuring payment of staff correctly and on time every time by following all company time and pay processing requirements
• Train and induct all staff in their role, the standards expected, the TC values and company policies, procedures and guidelines
• Ensure all staff are trained in, and adhere to, Health and Safety and COSHH policies and procedures
• Adhere to all company processes, policies and procedures
• Attend meetings & training as and when required by the Company

Other Responsibilities

• Have responsibility for the Health, Safety and Welfare of self and others and to comply at all times with the requirements of Health and Safety Regulations
• Ensure all Health & Safety incidents or concerns are reported correctly & on time
• Ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity
• Comply with the requirements of the Data Protection Act
• Comply with the company's policies on equal opportunities

Role Requirements

• Excellent written and verbal communication skills
• Previous experience of managing a team
• Sound knowledge of Health and Safety and COSHH legislation
• Flexible with working hours when required

Benefits

• Assistance Programme through Health Assured - Physical, mental and financial health support for all our colleagues through our ehub and phone
• Grocery Aid - Emotional, practical and financial support, through counselling, advice and grants
• Wagestream - Track and access your money as you earn it. Save as you earn and learn better spending habits
• Perkbox - Saving on your weekly shop, days out, eating out and utility bills, plus recipes and wellbeing tips
• Fortnightly pay
• Free uniform
• Online training in multiple languages