Senior Strategic Account Manager

Company Overview

TrueAero is a global aviation solutions provider specializing in aircraft and engine leasing, asset management, material solutions, and technical services, with a focus on mid to end of life assets. We serve a diverse range of commercial clients, including airlines, MROs, leasing companies, and financial institutions, by delivering innovative, cost effective strategies across the aircraft and engine lifecycle. With a growing global footprint and a proven track record in asset lifecycle management, TrueAero is a trusted partner in aviation leasing, asset management, and aftermarket services. Our commitment to operational excellence and customized solutions ensures maximum value recovery and sustained support for complex fleet strategies.

Job Title

Senior Strategic Account Manager

Job Summary

The Account Manager plays a crucial part in developing and maintaining long-term relationships with existing customers. Responsibilities include understanding assigned customers' unique purchasing needs, managing day to day requests, and driving used serviceable material (USM) sales to maximize customer satisfaction and revenue growth. Success in this role requires a combination of business acumen, relationship management expertise, and a deep understanding of the aviation industry.

This position reports to the Director of Sales and works closely with Business Development and Sales Support teams to ensure that all materials sales transactions are carried out smoothly and efficiently.

To thrive in this role, candidates should possess excellent communication and relationship building skills. Attention to detail, problem solving abilities, and the ability to work collaboratively in a fast paced environment are essential.

Primary Duties & Responsibilities

• Manage assigned Account Managers.
• Mentor and oversee the goals and performance of managed employees.
• Act as the day to day point of contact for assigned strategic accounts.
• Field incoming requests for quotation and build strong relationships based on trust and professionalism.
• Develop a deep understanding of existing clients' business objectives, challenges, and opportunities.
• Assist Business Development peers with identifying proactive opportunities to add value for key customers.
• Collaborate with internal teams, such as Business Development, Sales Support, Product Line, Repairs, and Warehouse, to ensure customer satisfaction.
• Stay up to date with industry trends and emerging technologies.
• Attend industry conferences and networking events.
• Maintain high energy, cooperative and positive attitude, and a great sense of humor.
• Other tasks and projects as directed by management.

Required Experience

• A bachelor's or master's degree and at least eight years of prior experience in commercial aviation.
• Prior aftermarket aviation industry experience.
• Strong communication, consultation, and relationship management skills.
• Detail oriented with the ability to multitask in a fast paced work environment.
• Intermediate skill level with Microsoft Office.