Senior Store Assistant - Keyholder

What you'll do

Senior Store Assistant in Huyton - 20 hours per week. We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. This is a position with accountability for supporting colleagues to deliver a great customer experience; retail experience is not essential, but you should have some experience as a key holder or supervising team members.

At Toolstation, we're focused on growth: many managers started on the shop floor and now run stores or oversee operations. This role is fast paced and employee focused, passionate about customer satisfaction.

• Get stuck in: handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
• Provide outstanding service: always offer a great experience while chatting with customers or staying efficient during busy times.
• Ask the right questions: show genuine interest in customers' projects so you can help them find everything they need.
• Be proactive: sell the benefits of Toolstation Club and Trade Accounts, signing customers up for great deals and competitive prices.
• Keyholder responsibility: open and close the store, assign daily tasks to the team and provide short term supervisory cover when needed.

What you'll bring

• A friendly personality: help maintain high store standards and create a welcoming workplace.
• Reliability: be there when we need you. Flexibility, commitment, and support for customers and team are key.
• Accountability: take charge in a previous role and step up when needed.
• Your best self: bring energy, enthusiasm, and let your personality shine.

What you'll get

Why Join Us? At Toolstation, your career is in your hands. You'll have the chance to move up the ladder, explore different roles across the business, or take opportunities within the wider Travis Perkins Group. We'll support you with training and development, including access to our Toolstation Academy and Apprenticeship programmes.

Benefits:

• 22 days holiday + bank holidays
• Company pension scheme and life assurance
• Bonus scheme and cycle to work programme
• Save and buy as you earn options
• 20 % discount across all Travis Perkins companies
• Health and wellbeing support with Aviva Digicare
• Financial education, support and recognition awards
• Discounts at over 1,000 retailers

About Toolstation

We're one of the UK's fastest growing multi channel retailers of tools, accessories and building supplies. As part of the Travis Perkins plc family, we're trusted by trade professionals, DIY enthusiasts and self builders. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.

Equal Opportunity

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees, including promotion and training, and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.