Senior Service Support Analyst (Public Sector, 2nd Line)

A public sector technology company is seeking a Service Support Analyst to provide 2nd line support. You will be responsible for resolving issues, improving services, and providing technical expertise in a collaborative environment. The ideal candidate has a strong IT and customer service background, with familiarity in scripting and infrastructure. Eligibility for SC clearance is required, ensuring candidates have a solid track record in the UK. This role offers you the chance to contribute significantly to public service improvements.