Senior Service Manager - Integrated Facilities Management

Senior Service Manager (Integrated Facilities Management) - 2 posts

• Location: East Suffolk Services, Rotterdam Road (NR32 2EF) or Ufford Depot (IP13 6ET)
• Salary: £49,282 - £53,460 per annum (Band 9)
• Working hours: 37 hours per week, Monday to Friday
• Employment type: Permanent

Your role

You will lead and manage the day to day delivery of Hard and Soft FM services, including Grounds Maintenance, Street Cleansing, Building Cleaning, Asset Management and statutory compliance activities.

As Senior Service Manager you'll support and deputise for the Head of Facilities Management, ensuring services are safe, efficient and delivered to a consistently high standard. You will champion continuous improvement, drive commercial growth, foster innovation and deliver excellent customer satisfaction across all FM operations.

What you will need

You'll be an experienced operational leader with a strong background in FM services, people management skills, a solid understanding of compliance and Health and Safety, and the ability to run busy, multi disciplined services effectively. You'll be commercially aware, customer focused, and able to drive improvement, manage resources, solve problems quickly and deliver high quality services across a complex operational environment.

Benefits

• Top tier health and wellbeing package through Canada Life, including online access to UK based GPs and life insurance.
• Competitive, matched pension scheme through Royal London.
• Access to a wide range of support networks and wellbeing initiatives, including mental health resources and specialist counselling.
• Learning and development opportunities tailored to your role and personal goals.
• Exclusive discounts on the latest tech, holidays, travel, fashion, health and beauty, and more.
• Car benefit scheme and cycle to work scheme.