Senior Service Desk Lead - Electronic Security

Elk Recruitment is seeking a Senior Service Desk Co-Ordinator in Dublin, Ireland, to act as the main liaison for clients and manage the service desk team. The ideal candidate will have proven experience in a similar role within the Electronic Security industry, excellent communication skills, and a proactive approach to processes and improvements. This permanent role requires someone who can coordinate operations while mentoring junior staff, ensuring high-quality service delivery across the board.