Senior Service Delivery Leader - Public Services

Made Tech Limited is seeking a Senior Service Delivery Manager to lead a multi-disciplinary Managed Service team responsible for operating, maintaining and improving government-related services across the UK. You will onboard services, manage capacity, and drive improvements while ensuring SLAs and KPIs are met.

The role emphasizes governance, risk management and stakeholder engagement, with opportunities to contribute to COPs and team development. Based in the UK, with multiple city office hubs.