Senior Security Supervisor

Senior Security Supervisor

York - Full time

Protect our customers, unlock your career.

What you'll do

• Lead and support the Security Operations team, ensuring the delivery of a safe, professional, and customer-focused security service.
• Manage daily shift operations, ensuring adequate staffing, effective incident management, and seamless service delivery.
• Act as a key point of contact for clients, colleagues, contractors, and emergency services, building strong working relationships at all levels.
• Respond quickly and effectively to security incidents, emergencies, and customer requests, ensuring appropriate action is taken and stakeholders are kept informed.
• Oversee site security systems, including CCTV, access control, fire alarm systems, and control room operations.
• Coordinate site patrols, vehicle checks, perimeter inspections, and car park monitoring to protect people, property, and assets.
• Manage visitor and contractor access, ensuring inductions, bookings, and security procedures are completed accurately.
• Maintain accurate security records, incident reports, daily occurrence books, and health & safety documentation.
• Lead the onboarding, training, and development of security officers, carrying out competency assessments and annual performance reviews.
• Manage staff rotas and arrange cover to ensure operational resilience across all shifts.
• Ensure compliance with SIA licensing requirements, company policies, health & safety legislation, and site-specific procedures.
• Carry out risk assessments, monitor safety standards, and promote a strong health & safety culture across the team.
• Supervise contractors and support emergency responses to fire alarms, intruder activations, and other critical incidents.
• Use site technology and security systems confidently, including access control, CCTV, weighbridge, and reporting systems.
• Identify opportunities to improve security operations, enhance customer service, and drive continuous improvement across the site.

What you'll bring

• Previous experience leading a security team within a corporate, industrial, manufacturing or facilities management environment.
• A valid SIA Front Line Licence with a strong understanding of security operations and best practice.
• Excellent leadership skills with the ability to motivate, coach and develop a high-performing team.
• Strong organisational skills with experience managing rotas, staffing levels and operational priorities.
• Excellent communication and interpersonal skills, with the confidence to engage professionally with clients, contractors, emergency services and colleagues.
• Experience responding to incidents and emergencies, with the ability to remain calm and make effective decisions under pressure.
• Good knowledge of CCTV, access control systems, fire safety procedures and incident reporting.
• A proactive, customer-focused approach with excellent problem-solving skills and attention to detail.
• Strong understanding of health & safety legislation, risk assessments and safe systems of work.
• Confident using Microsoft Office and security or operational management systems.
• A flexible approach to working hours and the ability to support operational requirements when needed.
• A full UK driving licence is desirable, with the confidence to drive site vehicles where required.
• A professional, reliable and resilient individual who takes pride in delivering exceptional service while protecting people, property and assets.

Benefits

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24 hour virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular big brand retailers
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Ireland's enhanced benefits and leave policies

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.