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(Senior) Sales Manager EMEA Marketplace (f/m/d)
Posted 1 day 18 hours ago by Edmund Optics, Ltd.
To accelerate our success and growth within the European Market, Edmund Optics Ltd. is looking for a
We are looking for an experienced (Senior) Sales Manager to lead our EMEA Marketplace sales teams across product support, customer service and inside sales. The ideal candidate will be responsible for driving sales growth, building the industry's best customer experience, and ensuring the smooth operation and development of the Marketplace Sales department.
Essential Functions:- Develop and execute strategic plans to set and achieve EMEA sales targets and expand our customer base
- Develop and implement regional customer service policies, standards, and processes to support business goals and scalability
- Train, motivate and develop sales team leaders for product support, customer service and inside sales to achieve or exceed sales goals
- Ensure a Customer First Culture with a collaborative team environment to continuously improve customer experience
- Identify emerging markets and shifts in the industry to capitalize on new opportunities using data
- Assess and report on sales metrics, forecast future sales, and construct and manage budgets
- Identify operational improvements from optimizing processes and systems to meet the customer needs and share such learnings with other global teams
- Contract review authority for tenders and larger house accounts
- Collaborate with other departments such as Marketing, Finance, Supply Chain, Quality Assurance and Distribution Centers to ensure seamless customer support, issue resolution and drive strategic initiatives
- Infrequent travel required to visit key customers and channel partners to strengthen relationships, to participate in some tradeshows and visit our regional offices
Your profile:
- Degree in Business Administration, Marketing, or a related field or technical background
- Proven experience in a leadership role, ideally in a technical industry, such as photonics, electronics or physics
- Strong business acumen with a deep understanding of B2B sales processes and customer dynamics
- Excellent mentoring, coaching, and people management skills
- Outstanding communication and interpersonal skills
- Proficiency in CRM software and Microsoft Office
A versatile and challenging position alongside a highly competitive employment package within our dynamic and successful corporation in a growing and future-proof industry. You will have the opportunity to work with highly motivated, self-driven and open-minded people with a great team spirit.
Edmund Optics provides a range of employee benefits alongside the salary package including:
- Company pension scheme
- Private medical & dental insurance
- Extensive training and development opportunities
- Subsidized gym membership
- Cycle to Work scheme
- Company events
- and a lot more!
This office-based position can be located in York (UK) or Mainz (Germany), depending on the candidate's preference.
Please send your application to emailprotected .
