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Senior Sales Development Representative

Posted 19 hours 31 minutes ago by Commify

Permanent

Full Time

Other

Nottinghamshire, Nottingham, United Kingdom, NG1 1

Job Description

Overview

At Commify, we're not just a company, we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 5 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys.

Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse and connected environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You'll join a vibrant team where your diverse experience makes a daily global impact.

We need talented people to grow a global company where everyone feels proud to belong, have a purpose and do their best to directly shape the digital future.

What You'll Do

About The Role:

We're on the lookout for a super-talented Sales Development Representative (SDR) to be the initial point of contact for prospective customers. This role also involves proactive engagement with our current client base and executing outbound strategies to secure new business opportunities.

Key Responsibilities

Respond to, qualify, and engage all inbound leads with exceptional speed and professionalism
Conduct high-level discovery calls to understand a prospect's needs and challenges, generating interest for our solutions
Achieve both efficiency and effectiveness KPIs through speed to lead, adherence to the contact strategy, following up with all prospects/leads and achieving conversion rates
Maintain CRM excellence by meticulously tracking all lead activity and ensuring CRM ()
Outbound client prospecting in the form of high volume daily outbound calls, e-mails, LinkedIn messaging and other tools
Strategically identify, research and target companies that match our ICP
Proactively generate new, high-quality sales opportunities to consistently build a robust pipeline for the sales team
Ensure the seamless handover of opportunities to the relevant sales team by arranging in-person or virtual meetings and equipping sales people with all relevant information
Work closely with the Sales and Marketing teams to refine targeting strategies, messaging, and campaign execution based on market feedback
Conduct internal campaigns for existing clients based on the identification of problems/opportunities
Other ad-hoc tasks as required

What You'll Bring

2+ years of experience in a B2B sales development, lead generation, or inside sales role, preferably within a SaaS or technology environment.
Experience working in a high volume, targets based environment
Successful track record in proactive outbound business development
Exceptional written and verbal communication skills
Agile and resilient with a strong work ethic and competitive nature
A strong desire to learn, grow, and take on feedback to constantly improve
Ability to work collaboratively with colleagues in the wider sales team and across different business functions
Analytical, data-led approach and ability to exercise judgement when qualifying leads and executing follow up actions
Excellent prioritisation skills, ability to manage numerous leads and requests in a timely manner

Preferred Experience