Senior Sales Consultant - LVMH Fashion Group UK

Acting as a Brand ambassador within the department you will welcome clients and deliver luxury customer service to an international clientele and establish strong relationships while maximising profitable sales.

Acting as a Brand ambassador within the department you will welcome clients and deliver luxury customer service to an international clientele and establish strong relationships while maximising profitable sales.

• Welcome all clients to the Brand Concession ensuring the client feels comfortable in the environment.
• Greet all clients and build a relationship with them to assist in selecting the right products for them whilst maintaining the rapport and offering advice
• Introduce additional complementary products targeted to your client and share product knowledge.
• Process the sale in a confident and professional manner whilst maintaining the relationship with the client
• Gather and collate client's CRM details to maintain the relationship and build the client book ensuring a personal follow-up with the client
• Maintain store standards on stock and adhere to the visual merchandise guidelines promoting the Brand image
• Exceed all behavioural requirements including adhering to the dress code and appearance guidelines as indicated by the management team
• Actively drive your product knowledge by keeping up to date with fashion trends and competitors, participating in in store training and educating yourself on all Brand product lines
• Support control and management of stock in line with the guidance from Stock Control colleagues

• A minimum of 5 years' experience in sales in a high fashion environment. Experience working in a department store in luxury would be preferred
• Experience in selling Ready-to-Wear with an understanding of craftsmanship and quality is a must
• Strong business sense and experience working with retail KPI's is a must
• A genuine interest for fashion and brand
• Hardworking and committed to achieving/exceeding targets
• Team player and able to work autonomously
• Excellent personal presentation - a Brand Ambassador
• Strong communication and relationship building skills. Existing clientele network would be a plus
• Fluent in English is essential and additional languages are an advantage

At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.

Join us at LVMH, where your talent is at the heart of our collective successes.