Senior Sales Administrator

We have an opening for a Senior Sales Administrator to join the team of one of our clients. Our client is a leading IT hardware supplier operating internationally, and you will be responsible for providing critical admin support to the Head of Sales and Purchasing with complex orders in a global commodity market, to ensure an outstanding level of service.

Main Tasks/Accountabilities

1. Breaking down quotes and sending out pricing once approved.
2. Loading and sending detailed orders with agreed pricing, confirmations, and tracking.
3. Ordering stock and following up for tracking and arrival.
4. Raising supplier GRNs and ensuring they are shipped back where appropriate or scrapped.
5. Processing purchase orders to suppliers and tracking them.
6. Approving invoices and ensuring details are correct.
7. Managing backorders, ensuring stock is ordered and allocated.
8. Obtaining pricing for pallet shipments.
9. Booking and coordinating pallet shipments - inbound and outbound.
10. Using NAV and inputting the required data in a timely manner.
11. Raising customer RMA tickets.
12. Managing the Head of Sales inbox.
13. Distributing and logging new leads.
14. Inputting data into HubSpot (CRM system).
15. Answering and distributing incoming calls.

Knowledge/Qualifications

• Proficiency in Excel, Word, Outlook.
• Knowledge of NAV or HubSpot.
• Good academic ability.

Skills/Abilities

• Quality focus.
• Client service orientation.
• Attention to detail.
• Good telephone manner.

Experience

• Ability to follow and adhere to processes.
• Experience in admin within a complex sales environment.

Personal Qualities

• Ability to work as part of a team.
• Sense of responsibility.
• A positive attitude.

Salary

Negotiable basic salary in the region of £35,000 PA. Regular social events during and outside of work hours.

Hours of Work

8:45 am - 5:45 pm, with availability to work in the evenings on an ad hoc basis when required, e.g., to process orders for speedy delivery.