Senior Safe Deposit Custodian & Customer Experience Lead

Selfridges in London is seeking a Deputy Chief Custodian who will deliver exceptional customer service to Safe Deposit clients while upholding Selfridges values in a secure, discreet environment.

You will manage safe deposit visits, open and maintain contracts, handle queries, train new team members, ensure compliance, and participate in briefings to hit service targets. A collaborative, proactive communicator thrives here.