Senior Risk Analyst

Senior Risk Analyst

Department: Operational Risk

Employment Type: Permanent - Full Time

Location: Head Office, Chelsea House

Description

The Senior Risk Analyst will play a pivotal role in identifying and analysing operational risks across the business using data-driven insights.

Working closely with the Fraud team and stakeholders across Retail, Internal Audit, Health and Safety and Data Analytics, you'll develop and maintain reports, dashboards and risk indicators that enhance our ability to manage risk in a rapidly evolving retail environment.

Responsibilities

• Oversee operational risk data sets, ensuring accuracy, consistency, and timely delivery for reporting and analysis.
• Prepare and deliver regular and ad hoc reports for Operational Risk, maintaining strong data governance and addressing business insights requests.
• Develop and maintain interactive dashboards (e.g., Power BI) to support self-service data exploration and monitor key risk indicators (KRIs).
• Automate data transformation, reporting, and analytics processes using tools such as VBA, SQL, Python, Rivery etc to reduce manual tasks.
• Identify emerging risks, conduct deep-dive analyses, uncover trends, root causes, and provide data-driven insights.
• Support incident reporting, loss data management, and ensure data accuracy and integrity in risk-related processes.
• Collaborate and communicate effectively with leadership and stakeholders in person and online to ensure alignment with business needs and delivery of new and evolving requirements.
• Contribute to the enhancement of data processes, reporting frameworks, and risk management policies to improve operational efficiency.
• Develop and maintain documentation, user guides, and training materials to improve data literacy and support teams in managing operational risk.
• Support compliance with internal policies, external regulations, and audit requirements.
• Provide support to teams across the business on using data to understand and manage operational risk.

Skills

Essential:

• Proven experience in risk analytics, data analysis, or business intelligence within retail, FMCG, or fast paced consumer environments.
• Strong proficiency in data visualisation and analytics tools (e.g., Power BI, Snowflake, Tableau, SQL, Python etc).
• Experience working with large, complex datasets from multiple sources.
• Ability to communicate technical insights clearly to non technical stakeholders.
• Strong analytical and problem solving skills, with a keen attention to detail.
• Comfortable with ambiguity, change, and managing shifting priorities.
• Ability to collaborate effectively across teams and stakeholders.

Desirable:

• Experience in fashion retail or eCommerce.
• Understanding of operational risk concepts and frameworks.
• Familiarity with regulatory risk requirements in the UK and Ireland.
• Understanding of enterprise risk management systems and risk event reporting tools.

Benefits

• Generous 50% staff discount so you can treat yourself to the latest products, and a bargain staff shop on site!
• Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust.
• A free onsite gym, subsidised restaurant & café to fill you needs. Various social events to socialise throughout the year.
• Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders!
• Flexible working is a given, on top of payday and summer early finish Fridays.
• Give as you earn scheme, a 'Giver Island' day each year and receive matched funding.
• Support with upskilling through on the job training and qualifications. A succession plan if you want to progress.
• A generous bonus scheme & private pension plan.
• The choice to opt in for healthcare through our provider AXA.
• ️ 25 days paid holiday, exclusive of Bank Holidays. With the added option to purchase additional holiday twice a year for whatever the need!

Keeping You Safe

At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values - including democracy, the rule of law, the individual liberty and mutual respect and tolerance of different faiths and beliefs. To find out more please visit .

Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.