Senior Receptionist & Care Navigator Lead

NHS in Darwen is seeking a highly motivated Senior Receptionist/Care Navigator to assist the Practice Manager in managing the reception and care navigation team. The role involves providing excellent service to patients, managing appointments, and ensuring an efficient reception operation.

The ideal candidate will have strong communication and problem-solving skills and experience in healthcare settings. Responsibilities include overseeing daily tasks, responding to patient queries, and supporting clinical staff in administrative matters.