Senior Quality Manager

About the role

Burnley Group Practice is offering a 12 month secondment to a senior management role focused on the Practice's Quality Agenda. The role will be part-time, two days per week, and will involve line management of the Data & Quality Manager.

Key responsibilities

• Quality, QOF, Information Governance
• Deliver QOF and ensure all quality and service targets are met.
• Maintain high standards of data quality and manage data quality issues.
• Ensure compliance with Information Governance and data protection regulations.
• Ensure completion of the Data Security & Protection Toolkit (DPST).
• Lead the Patient Participation Group and monitor patient satisfaction.
• Underlie day to day management of estates, facilities, and equipment maintenance.
• Assist in the development, review and implementation of Practice policies and procedures.
• Respond to external data requests (e.g. SARS, Insurance Reports).
• Support the partnership and engage with the Primary Care Network (PCN) and local commissioners.
• Maintain ongoing CQC compliance and keep up to date with Primary Care developments.
• Provide support and advice to senior managers on organisational matters.
• Ensure staff are trained in Data Protection and Information Governance.
• Manage contracts and maintenance for Practice equipment, including PAT testing.
• Ensure IT data security, backup, and maintenance comply with legislation and the DSPT.
• Represent the Practice in meeting and promoting collaborative working with external organisations.
• Develop and deliver Practice Development plans with other senior managers.
• Prepare for and support audits, inspections, and quality reviews.

Experience

• Previous practice or healthcare management experience.
• Experience working in Primary Care.
• Experience in line managing staff.
• Experience in a multi disciplinary team setting.

Qualifications

• Good level of education with strong literacy and numeracy skills.
• IGPM accreditation.

Skills and Knowledge

• Strong organisational, leadership, and communication skills.
• Good IT skills, including Microsoft Office and EMIS clinical system.
• Understanding of NHS systems, policies and procedures, particularly the Quality agenda.
• Knowledge of local and national quality targets.
• Knowledge of the NHS 10 year plan.

Disclosure and Barring Service Check

This role requires a Disclosure and Barring Service check under the Rehabilitation of Offenders Act (Exceptions Order) 1975.