Senior Quality Engineer

Reporting to: Quality Engineering Product Manager

Position Type: Permanent, Mon-Fri, 9-5

Location: Bridgend, onsite 3 days a week, 2 days working from home

Why Tokio Marine HCC?

Standing still is not an option in the current world of Insurance. TMHCC are one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people, and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.

Job Purpose:

The Senior Quality Engineer will play a crucial role in delivering high-quality software products. The role will act as a guardian of quality and continually seek ways to improve processes, tools, and techniques. This is a hands-on, techno-functional role with strong Agile test delivery experience to guide, oversee, and deliver testing activities within a product team.

In this role, the candidate will lead testing efforts, mentor offshore testers, and ensure the delivery of high-quality releases. Key responsibilities include test planning, test case preparation, test execution, test automation, and defect management to drive continuous improvement in Agile testing processes.

This role will have a matrix-based reporting structure, reporting operationally to the Quality Engineering Practice Manager and functionally to the respective Engineering Delivery Lead/Manager for delivery oversight.

Key Responsibilities :

Test Delivery & Collaboration:

• Act as a quality advocate within the Product team, working with cross-functional Agile team members to ensure high-quality test deliverables.
• Work closely with the Engineering Delivery Lead/Manager on testing activities and promote a shift-left testing approach.
• Participate in all stages of the Agile development lifecycle including Sprint Planning, Daily Scrum, Sprint Review, Retrospective, Backlog refinement, and test planning.
• Support production incidents and service requests resolution by monitoring systems, coordinating with teams, and documenting processes for continuous improvement.
• Collaborate with the Quality Engineering Practice Manager to track quality metrics such as test coverage, automation coverage, defect density, and leakage.
• Guide offshore test team members, fostering skill development and collaboration.
• Understand critical business processes and document/build an in-house knowledge repository.

Hands-On Testing & Test Automation:

• Design, develop, and execute manual and automated test cases covering functional, integration, and regression scenarios.
• Maintain and enhance test automation scripts using tools like Katalon Studio.
• Explore opportunities for in-sprint automation with engineering leads.
• Conduct root cause analysis and ensure timely defect resolution.
• Support acceptance testing and facilitate demos during sprints.
• Collaborate with DevOps teams to resolve environment and deployment issues.

Performance Objectives:

• Adapt quickly to product team ways of working.
• Collaborate effectively with stakeholders and demonstrate testing contributions.
• Establish knowledge transfer plans with stakeholders.
• Work with the Practice Manager to improve testing practices.

Skills and Experience:

• Minimum 5 years in Scrum teams, specializing in manual and automation testing.
• 2-3 years as a Senior Quality Engineer with proficiency in Pega, Katalon, DevOps CI/CD, and Azure Test Plans.
• Strong analytical, problem-solving, communication, and collaboration skills.
• High proficiency in English (written and spoken).
• Preferred: Knowledge of London Market Insurance, LM1/2 certification.

What We Offer

Competitive salary and benefits. We are a growing, dynamic organization committed to diversity and inclusion. Visit for more information.

Your success is our priority. Join us and be part of a team that values curiosity, creativity, and integrity. We look forward to your application.