Senior Project Manager - London & Dublin Contract

Senior Project Manager

Ireland Integration Service Operations
London & Dublin Contract

This role is about making integration work in the real world, not just on paper.

You'll be leading the integration of an established Irish organisation into a UK-led service operations model. The Irish business has operated independently for years, with its own leadership dynamics, ways of working, and ServiceNow environment. From mid-year, it transitions into a single operating model.

The technical platform consolidation is being delivered by a third party. Your focus is everything around it. People, behaviours, governance, decision making, and ensuring the integration feels intentional rather than imposed.

This is not a delivery-by-spreadsheet role. It requires judgement, presence, and the ability to spot tension early and address it constructively.

Why this role stands out

• Human-centred integration
  The success of this programme hinges on trust, alignment, and how change is handled, not just process compliance.

• Meaningful stakeholder engagement
  You will spend time on site in Ireland early on to build strong relationships with senior leadership, before moving into a steady travel rhythm.

• Real ownership and influence
  You will work closely with senior programme leadership, with clear accountability for outcomes rather than task execution.

• High-growth consulting environment
  Join a young but experienced consultancy built by leaders with a strong track record of scaling complex delivery organisations.

What you'll be responsible for

• Owning and driving the end-to-end integration plan across service operations and governance

• Shaping and delivering a clear change narrative that brings teams with you

• Managing senior stakeholders across UK and Ireland with sensitivity and credibility

• Coordinating closely with the ServiceNow delivery partner to ensure non-technical impacts are addressed

• Identifying friction early and resolving issues pragmatically without unnecessary escalation

• Maintaining strong programme discipline across risks, dependencies, decisions, and communications

What we're looking for

Essential

• 10+ years' experience as a Senior Project Manager leading complex change or integration programmes

• Proven ability to operate in politically complex, multi-entity environments

• Strong understanding of service operations and infrastructure-led organisations

• Excellent programme hygiene across RAID, governance, stakeholder management, and decision making

• Comfortable leading the people side of integration and change

• British citizenship with full right to work in the UK

Nice to have

• Experience with M&A or post-acquisition integrations

• Exposure to ServiceNow environments

• Background in regulated or enterprise-scale organisations

Contract details

• Initial contract with strong likelihood of extension

• Start ASAP

• London-based with regular travel to Ireland, particularly in the early phase

• Travel and expenses covered

• IR35 status to be confirmed

If you're a senior project manager who thrives in complex, people-led integration work and wants genuine ownership rather than just delivery oversight, this is worth a conversation.