Senior Programme Coordinator - AIP (Associate Fellows)

About SEO London

SEO London is an education and training charity that advances social mobility by empowering exceptional students to secure roles within competitive industries.

We are a UK charity that unlocks potential and transforms careers. We empower students and young professionals from underrepresented backgrounds, bridging the gap between untapped talent and the world s most competitive industries. Since 2000, our alumni have excelled in top global firms, proving that access and opportunity drive success.

OUR VISION

A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success.

OUR MISSION

To prepare talented students from underrepresented backgrounds for career success through industry-specific education and training.

OUR VALUES

Ø Diversity: We value teamwork and champion diversity in all its forms, including diversity of thought.

Ø Innovation: We foster a culture of creativity and forward thinking. We continuously seek new ideas to support our service users while ensuring the meaningful engagement of our sponsors.

Ø Integrity: We act with integrity and communicate openly with all our stakeholders.

Ø Collaboration: We provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.

WHO WE SUPPORT

At SEO London, our mission is to support those who are most underrepresented in the industries we work with, particularly individuals from low socioeconomic backgrounds.

The Role
The role of a Senior Programme Coordinator is ensuring the smooth running of all programme related events and providing support services to Associate Fellows. This will include having a full understanding of all the SEO London programmes; understanding the relevant industry that the programme supports; how these fit into the SEO London organisation and using this knowledge to liaise with students, young professionals and client/partner firms to run, organise and market successful events.

In turn this role will be responsible for using data to run reports to show the impact of each programme. In coordination with the Programme Managers and other Senior Programme Coordinators, will make recommendations for possible changes and ideas to further support the student and young professional experience. The role will also ensure a seamless and professional level of customer care to all participants.

Responsibilities and Accountabilities

Programme Delivery and Logistics

Responsibility for the scoping and delivery of key projects and events based on a strong understanding about the required outcomes from the partner firms and participants.

Responsibility managing an end-to-end project, including managing to deadlines/time management/project mile-stones, along with resource planning and stakeholder as well as identifying and signing up volunteers, participants or partners for the events.

Participant Management and Marketing and Communication

Responsible for finding and sourcing more participants via outreach lead, as well as having overall accountability for maintaining and developing strong participant relationships. Accountable for ensuring appropriate employability tools are delivered via the coordination teams.

Responsible for using marketing techniques to adapt the relevant promotional outcomes needed for both participants and the sponsor firm, including being aware of the full range of channels available and to ensure that the marketing communications is targeted to the right audience, at the right time with the right message.

The ability to create the right marketing and communication campaigns appropriate for the audience and to ensure it fit the purpose.

As the main point of contact for the project, ensure that seamless communication is maintained for all key stakeholders (internally and externally) during the project lifecycle including logistics with the students and partner firms.

Participant Assessment and Selection

Organise and conduct the recruitment, assessment and recommendation of candidates for junior talent opportunities.

Manage SEO alumni relations to ensure mentoring and training provision for responsible programmes.

Attendance at in-person and online events, working alongside the AIP team to ensure effective events,

Quality Assurance

Responsible for reviewing each project or event at the end to identify further opportunities and ways to continue to deliver strong projects across the range of SEO London programme by using polls, surveys and evaluation methods.

Responsible for ensuring all student, partner, event and volunteer information and feedback is captured accurately and timely in the CRM, as well as ensuring compliance with all the relevant process standards.

Person Specification

Skills and experience

We are looking for applicants who have some demonstrable experience in some of the following skills and will be willing to learn and develop others:

Proven ability to manage projects efficiently and keep tasks and deliverables well organised

Stakeholder management, preferably including professional corporate partners

Having a keen interest and knowledge about the industries SEO London operates in, along with having a working knowledge of the student lifecycle (both school and University)

Diversity and inclusion knowledge

Strong understanding of employability skills required by participants to be job market ready

Business writing skills

Database experience and analysing data

Microsoft (Outlook, Word, Excel, PowerPoint) - ability to create & edit documents in word, creating spreadsheets, tables & running and analysing pivot tables in excel; along with the ability to manage outlook and create PowerPoint slideshows. Ability to use Teams and Zoom to communicate and collaborate

Demonstrable communication and listening skills

Ability to collaborate and work as part of a team

Empathic approach to working with others

Required qualifications

University degree (any discipline)

What we offer?

Annual Leave: 28 days + Bank Holidays.

Enhanced Family Friendly Policy.

Flexible working (2 days in the office) and a lovely office space by Borough Station.

Benefits:

o Employee Assistance Programme

o And more

Timeline:

Closing date for applications: 30th November
First and Second interview: TBC