Senior Professional Services Lead - SaaS & AI

Build Concierge is seeking a Professional Services Manager to shape and grow our PS function as we scale our SaaS onboarding. You'll start hands-on, setting estimates, governance and delivery standards, then transition to leading a team delivering multi-project engagements for enterprise clients.

You will work closely with Onboarding and Customer Success, shaping the PS offering, governance and commercial disciplines while maintaining strong client relationships and ensuring successful delivery