Senior Product Manager - SaaS platform

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C Space is the leader of Online Communities - having defined and redefined Online Communities for 25 years. We create vibrant hubs of customer insights and put our clients on a first-name basis with their customers. Now part of Escalent, along with Hall & Partners, this is a great time to join C Space due to an expanded offering and broadened client base to expand our reach.

Role Overview:

We are seeking a Senior Product Manager to lead strategic product ownership for one of our core SaaS platforms. This role is designed for an experienced product leader who can operate effectively in a complex, fast-paced environment, balancing competing priorities while driving clarity, alignment, and high-quality delivery.

The Senior Product Manager will play a critical role in shaping product strategy, representing the product with confidence to internal and external stakeholders, and ensuring execution meets enterprise-level standards for usability, accessibility, scalability, and client value.

This is a senior individual contributor role with broad influence across teams and business units.

Why Join Us?

This is a high-impact opportunity to shape a critical SaaS platform at a time of meaningful growth and transformation. You'll work closely with senior leaders across the organization, influence product strategy at scale, and play a key role in delivering solutions that matter to clients and the business.

Compensation, Benefits, and Culture:

• Medical, Dental, and Vision Insurance - Large carriers on a national level (domestic partner coverage included)
• 401k with Company Match
• Flexible PTO
• Paid Parental leave
• 12 Paid Company Holidays
• Hybrid/Virtual Work - Virtual-first workforce with employees in most states - Occasional travel maybe required.
• Base salary range for this role is $100,000 - $130,000 (commensurate with experience)

EEO/AA EMPLOYER M/F/V/D

Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

• Own the product vision and roadmap for key areas of the SaaS platform, ensuring alignment with company strategy and cross-company initiatives.
• Proactively identify trade-offs, risks, and dependencies, and make clear, well-reasoned prioritization decisions.
• Think holistically about the product ecosystem, ensuring features and capabilities scale across clients, use cases, and platforms.
• Adept in working in an agile development environment with regionally distributed teams.
• Help inform the product roadmap by assessing usage metrics and other relevant data to ensure proper iterations and new features are prioritized.
• Lead complex initiatives from discovery through launch, managing multiple workstreams and competing priorities simultaneously.
• Set clear scope, success metrics, and delivery expectations, and actively manage changes to avoid surprises.
• Ensure product releases meet high standards for usability, accessibility, and overall quality.
• Partner closely with engineering and design to drive disciplined execution and timely delivery.
• Serve as a confident product representative in client-facing settings, including demos, roadmap discussions, and feedback sessions.
• Communicate clearly and effectively with a wide range of stakeholders, including executives, engineering leaders, designers, client services, and sales.
• Build trust through proactive communication, thoughtful collaboration, and consistent follow-through.
• Act as a connective leader across product, engineering, UX, data, and business teams.
• Facilitate alignment across teams and business units to ensure shared understanding of priorities and outcomes.
• Mentor and model strong product management practices within the broader product organization.
• Use qualitative and quantitative insights to evaluate product performance and inform decisions.
• Monitor market trends, competitive offerings, and emerging client needs to continuously evolve the product.

• 6-8+ years of product management experience in SaaS, digital platforms, or enterprise software.
• Demonstrated ability to operate at a senior level, managing complex products with multiple stakeholders and dependencies.
• Strong strategic thinking and prioritization skills, with the ability to balance short-term delivery with long-term product health.
• Proven success leading client-facing product discussions and demos with confidence and credibility.
• Excellent communication skills, including the ability to influence, align, and challenge constructively.
• Deep experience working with engineering and UX teams in agile environments.
• Strong product judgment, including attention to scope completeness (e.g., accessibility, scalability, and usability considerations).
• Bonus: experience with insight, analytics, or research platforms. Experience with online communities and unstructured data. Experience executing AI features.

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