Senior Product Manager - Financial Crime (KYC/KYB)

Senior Product Manager - Financial Crime (KYC/KYB)

Location: London

Ebury helps businesses unlock global growth, and we extend that culture to our people. As our team expands, robust KYC and KYB capabilities are essential for growth and regulatory compliance. This role will own the end to end KYC/KYB lifecycle for our clients, defining how we identify, understand, and continually reassess risk across individuals, SMEs, and complex corporate structures. The position reports to the Head of Financial Crime Intelligence Product.

What you'll do Product Ownership

• Balance customer experience, growth, and risk trade offs across onboarding and lifecycle of our clients.
• Define the strategy for KYC/KYB, ensuring alignment with product goals and overall company direction.
• Translate strategy into a clear, actionable roadmap across KYC and KYB flows.
• Handle jurisdiction specific onboarding and regulatory requirements.
• Design and drive improvements in customer journeys and verification flows, dynamic risk rating frameworks, ongoing due diligence, periodic review processes, and trigger based reviews.
• Partner with first line and second line operational and compliance teams to ensure controls are effective, explainable, and audit ready.
• Collaborate with operations teams to optimise case management, review workflows, and tooling.

Delivery & Execution

• Translate regulatory requirements into clear product requirements.
• Partner with Data teams on risk scoring methodologies, data enrichment strategies, and monitoring of customer risk over time.
• Work closely with Engineering on customer data models, entity resolution, and workflow orchestration and decisioning systems.

What you'll need

• Previous experience in fintech, payments, or regulated financial services.
• 4+ years as a Product Manager.
• 2+ years working on KYC/KYB or onboarding products.
• Strong understanding of CDD, EDD, business verification, corporate structures, and jurisdictional regulatory requirements.
• Experience designing or working with risk scoring systems, workflow/case management tools, data enrichment, and third party integrations.
• Analytical thinking and proficiency with system design discussions.
• Demonstrated ability to influence across functions and geographies to drive alignment and execution.
• (Nice to have) Bachelor's degree in Engineering or a related technical field.
• (Nice to have) Experience building platforms that serve both B2B and B2B2C use cases.

What success looks like

• Reduced onboarding friction without compromising compliance across customer types, jurisdictions, and verticals.
• Dynamic and robust customer risk rating frameworks that evolve over time.
• Efficient and automated lifecycle management (ongoing reviews, triggers, refreshes).

Benefits

• Competitive Starting Salary with an annual discretionary bonus that rewards performance from day one.
• Dedicated Mentorship - learn directly from experienced managers invested in your success.
• Cutting Edge Technology - leverage state of the art tools and systems to perform at your best.
• Clear, Accelerated Career Progression - defined pathways to leadership and specialist roles within Ebury.
• Dynamic & Supportive Culture - collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package - competitive benefits including health care and social benefits tailored to location.
• Central London Office - fantastic location with excellent transport links.