Senior PMM: AI-First Helpdesk & Fin Storyteller

Intercom is seeking a Senior IC for their product marketing team to lead the narrative for their AI-first Helpdesk solution. The role involves collaborating with product, engineering, and sales teams to shape how customers perceive the integration of their Helpdesk and AI agent, Fin. With 5+ years in product marketing, the candidate should excel in writing, storytelling, and possess a strong understanding of technology. Intercom offers competitive salary, equity, and a flexible work environment.