Senior Planning Analyst

Overview

We're growing - and this newly created role will help shape the future of our Pension Administration operations. The Senior Planning Analyst looks ahead: exploring future scenarios, assessing the impact of new technologies, and helping leaders make confident decisions about where we go next. Our Business Planning & Performance Team sits at the heart of our service delivery model. We give colleagues the forward-looking analysis, strategic options and decision support they need to plan effectively, anticipate change and deliver an exceptional client experience. If you enjoy connecting data, strategy and technology - and you're excited by the idea of influencing how a large operational function evolves - this is the role for you.

Responsibilities

• Analyse future scenarios to understand how changes in technology, regulation or client needs could shape our operating model.
• Build structured scenario models to identify risks, opportunities, constraints and commercial implications.
• Evaluate emerging technology and potential solutions - assessing feasibility, benefits, dependencies and operational impact.
• Work with Process Owners and Operational IT to map current and futurestate journeys.
• Provide strategic options and recommendations in clear, decision-ready formats for senior leaders.
• Support the development of business cases and prioritisation frameworks for future initiatives.

Qualifications

• Strong analytical and problemsolving skills, with experience in scenario modelling or strategic planning.
• The ability to evaluate technology solutions and understand their operational impact.
• Experience analysing complex servicedelivery environments, operations or multifactor problems.
• Confidence working with senior stakeholders and facilitating workshops or discussions.
• Advanced Excel skills; experience with Business Intelligence or modelling tools is a bonus.
• A forward-looking mindset - curious, commercially aware
• Financial Services experience is helpful but not essential.

Accessibility

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