Senior Patient Experience Lead - Healthcare Concierge

Bupa is seeking a Senior Patient Advisor at King Edward VII's Hospital, London. You'll provide exceptional patient experience from the first enquiry to admission, managing communications across various channels.

Your responsibilities include coordinating appointments, providing accurate information on services, and maintaining confidentiality. A strong background in customer service or healthcare administration is essential. The position offers a competitive salary and extensive benefits, including annual leave and a pension scheme.