Senior PALS Officer: Patient Experience & Resolution

A leading healthcare provider in Greater London is seeking a Senior PALS Officer to support patients, families, and the PALS team. The ideal candidate will have experience in managing complex complaints, excellent communication skills, and a strong understanding of NHS regulations. Responsibilities include responding to enquiries, managing sensitive cases, and driving service improvements. Join a dedicated team where you can make a significant impact in patient care and contribute to service enhancements.