Senior Ops & Commercial Lead - Responsive Maintenance

Ian Williams Ltd is seeking an experienced Operations and Commercial Manager to lead a new Responsive Maintenance unit in East Anglia. The role demands strong commercial and operational leadership, building collaborative, customer-focused partnerships and delivering results across multiple contracts.

You will drive performance, coach teams, manage budgets and assets, ensure compliance, and champion a high-quality customer experience while fostering wellbeing and inclusion across the workforce.