Senior Operations Leader - FCA-Regulated, CX & Growth

A dynamic financial services firm in Salisbury is seeking a Director of Operations to lead and shape the operational strategy. The successful candidate will have senior leadership experience in FCA regulated environments, a strong understanding of both customer experience and compliance. This role involves overseeing multi-channel operational teams and driving operational efficiency. If you're passionate about leading transformation and achieving results in a fast-growth context, this opportunity is perfect for you.