Senior Online Delivery Operations Manager

A leading UK retailer is seeking a Lead Online Manager in Poole to oversee online deliveries and manage a team of managers. This role involves ensuring compliance with KPIs, improving performance, and driving exceptional customer service. The ideal candidate will have strong leadership skills, experience in a fast-paced setting, and the ability to manage various people-related issues. A commitment to inclusivity and the ability to drive change within the team are essential. Competitive salary and benefits offered.