Senior Manager, Salesforce Technical Architect - Consumer Goods Cloud

Are you excited about how technology is enabling Front Office transformation for FMCGs? Are you passionate and enthusiastic about solving product and architecture challenges with consumer goods sales processes, including Trade Promotion Management and Retail Execution? Could you support clients on making architectural choices on the Salesforce platform, balancing performance, scalability and cost? Have you designed and/or delivered Consumer Goods Cloud programmes? Can you think on your feet and adapt where necessary? If any of the above sound like you, then this could be the role for you!

Part Business. Part Creative. Part Technology. One hundred per cent Digital. At Deloitte Digital, we connect technology with creativity to deliver better outcomes for both our business and the clients we work with. Together with all of Deloitte, we create connections across the breadth of our people, organisation, and ecosystems to make an impact that matters to our clients and to society.

We're a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast. Want to help us shape the future?

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What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost .

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Our Salesforce practice is part of a wider Deloitte Digital community that joins together many different skills to deliver amazing digital transformations and customer experiences for our clients across both the public and private sectors.

We are looking for experts in Consumer Goods Cloud, passionate about leveraging the product to shape innovative Salesforce solutions for our clients' most complex business challenges.

You'll work with outstanding digital talent across disciplines to imagine, deliver and run forward-thinking, business focussed and experience-driven solutions for iconic brands. You'll expand the impact we make with our clients, growing our business without compromising on our quality, integrity and culture.

In this role, you will:

• Lead and manage technical workstreams on large-scale Salesforce Consumer Goods Cloud programmes, ensuring the quality and timely delivery of all technical solutions.
• Provide technical leadership and guidance to development teams, setting clear expectations, effectively delegating tasks, and taking ownership of the overall technical success of projects.
• Actively engage in the hands-on configuration and customisation of Salesforce Consumer Goods Cloud solutions, tailoring them to meet specific client requirements.
• Lead the development and implementation of solutions, ensuring adherence to architectural principles, best practices, and industry standards.
• Conduct technical workshops to thoroughly understand and document client needs, considering both Consumer Good Cloud capabilities and wider enterprise architecture perspectives.
• Maintain deep knowledge of Salesforce Consumer Goods Cloud features, limitations, and upcoming releases for building robust solutions and making strategic choices.
• Lead the design and architecture of innovative solutions, leveraging your expertise to translate complex business requirements into robust and scalable technical solutions.
• Advise clients on optimal migration strategies from the CG Cloud base data model to the Enhanced data model, ensuring a smooth transition and leveraging advanced functionalities.
• Effectively communicate complex technical concepts to both technical and non-technical audiences, including executive stakeholders.
• Actively participate in pre-sales activities, collaborating on proposals and translating client business goals into compelling architectural solutions.
• Mentor and coach junior technical team members, fostering their growth and development.
• Cultivate a strong internal and external network, actively advocating for best practices in technology and engineering both within and outside the firm.

Connect to your skills and professional experience

We're looking for an experienced Consumer Goods Cloud architect who can design and deliver amazing solutions for our clients.

• Proven track record as a Technical Lead and Architect, with hands-on experience developing custom Salesforce solutions using Apex, Visualforce, Aura, and LWC, adhering to best practices and optimisation techniques.
• Extensive experience implementing Salesforce solutions within the Consumer-Packaged Goods (CPG) industry.
• Deep understanding and practical experience with both the base and enhanced versions of Salesforce Consumer Goods Cloud.
• Architect, design, and deliver end-to-end Salesforce Consumer Goods Cloud solutions, encompassing both online and offline functionalities.
• Experience in data migration, data modelling, and security considerations within the Salesforce Consumer Goods Cloud environment.
• Experience in configuring and customising the CG Cloud offline app using VS code based modular development.
• Deep understanding of data synchronisation mechanisms, conflict resolution strategies, debugging and data storage options for offline apps.
• Consumer Goods Cloud Accredited Professional or equivalent certification.
• Proficiency in SDLC, DevOps, tools, and best practices, with a focus on applying them effectively within a Salesforce development context (e.g., CI/CD, trunk-based development, feature toggles).
• Experience working in Agile delivery environments, including familiarity with various Agile methodologies and alternative project delivery approaches.
• Strong understanding and practical experience with various integration approaches, patterns, and standards within the Salesforce ecosystem, including event-based, ETL, ESB, point-to-point, REST, SOAP, and Canvas.
• Expertise in Salesforce security and privacy best practices, encompassing SSO, user provisioning and management, OAuth flows, and data encryption at rest.
• Exceptional Communication: You should possess confident and adaptable communication skills, enabling you to effectively convey complex technical information to diverse audiences, including technical and non-technical stakeholders, colleagues, and clients. Candidate's presentations, written communication, and verbal explanations are clear, concise, and tailored to the audience's needs.
• Relationship Building & Stakeholder Management: You should be an attentive listener who excels at building rapport and fostering strong, trusted relationships with senior client stakeholders, particularly within technical leadership roles.
• Experience working in a technical pre-sales capacity, producing bid documentation and participating in bid meetings with client.
• Contribute to thought leadership initiatives by developing white papers, blog posts, or speaking engagements that showcase expertise in sales transformation.

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Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

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"What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology and Transformation

"I get to work on projects that help clients in a sector I feel truly passionate about." - Rhiannon, Technology and Transformation
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