Senior Manager, Product-led Tooling

Overview

Senior Manager, Product Led Tooling - London, United Kingdom. This role leads the Enterprise Product Led Tooling workstream, shaping and delivering the strategic tooling ecosystem that underpins LSEG's Product Led Transformation. It establishes an integrated, enterprise wide tooling capability spanning all enterprise systems and supports product lifecycle workflows across the end to end lifecycle in all divisions.

Responsibilities

• Lead the Enterprise Product Led Tooling workstream, defining and evolving the future state tooling ecosystem.
• Own delivery of Tooling MVP iterations across enterprise tools such as Clarity, Planview, Jira, Confluence, Asana, GitLab, Snowflake, Service Now, Service Cloud and others.
• Manage the enterprise work hierarchy and workflows in alignment with LSEG's business and product hierarchies.
• Partner with Product Led Transformation, Group Investment Management, Engineering, Operations and other Group functions to design workflows, governance and supporting processes.
• Lead onboarding waves across First Movers, Pilot Areas and other business units - stakeholder engagement, migration and adoption planning, training, organizational change management.
• Govern standards for backlog management, OKRs, road mapping, funding workflows, reporting and integrated delivery metrics.
• Coordinate governance and cross workstream forums (SteerCo, ExCo, design forums, technical deep dives) to ensure alignment and decision making.
• Provide transparency of priorities, actions, risks, dependencies and progress for senior leadership.
• Manage vendor interactions including licensing, commercial approvals, implementation timelines and support model.
• Ensure compliance with audit, security and data governance requirements.

Qualifications Essential Skills & Experience

• 8+ years of experience in product tooling, product operations, enterprise tooling transformation or product management.
• Deep knowledge of tooling platforms such as Jira Cloud, Clarity, Planview, GitLab, Snowflake, Asana or equivalents.
• Proven experience delivering large scale tooling implementations across complex organisations.
• Strong understanding of end to end product lifecycle and associated workflows.
• Ability to define product hierarchies, configure product and delivery tooling, and implement integrations.
• Exceptional stakeholder management skills, including with senior leadership.
• Strong analytical, problem solving and systems thinking capabilities.
• Experience collaborating across engineering, finance, architecture, procurement and transformation teams.
• Ability to manage cross functional teams and influence without direct authority.

Desirable Skills

• Familiarity with Product Led Transformation frameworks and maturity models.
• Experience designing or implementing enterprise metrics frameworks.
• Understanding of financial governance, investment planning and product funding models.
• Exposure to AI driven tooling enhancements, automation and workflow optimisation.

Equal Opportunity Employer

We are proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other protected class. We accommodate religious practices and mental health or physical disability needs as required.

Benefits

LSEG offers tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.