Senior Manager, Global Delivery Engineering

Dolby OptiView is a video streaming software platform enabling enterprises to deliver high-quality audio and video experiences globally. Our SaaS platform supports customers across media, advertising, and real-time communications.

Role Overview

The Senior Manager, Delivery Engineering (Technical) leads a team of highly technical Delivery Engineers responsible for designing and delivering complex integrations of Dolby OptiView's streaming platform. This is a hands on technical leadership role combining people management with direct involvement in solution design, architecture decisions, and complex customer implementations.

Key Responsibilities

• Lead and develop a distributed team of Delivery Engineers across EMEA, NAMER, and APAC, ensuring high-quality technical delivery and customer outcomes.
• Own technical solution design standards and guide architecture decisions for complex customer integrations.
• Personally lead the most complex and high risk implementations, including architecture design and troubleshooting.
• Manage delivery portfolio across onboarding, migrations, and Professional Services engagements.
• Own onboarding checkpoint process and ensure production readiness prior to customer go live.
• Partner cross functionally with Sales, Product, Engineering, and Customer Success stakeholders.
• Drive process improvement and adoption of AI tools to increase delivery efficiency and scalability.

Required Skills & Experience

• 5+ years of experience in customer facing technical roles with at least 2 years in leadership or senior IC role.
• Strong hands on software engineering background with ability to guide implementation decisions.
• Experience in video streaming, SaaS, AdTech, or media platforms.
• Experience designing and delivering production grade distributed systems or integrations.
• Ability to earn credibility with senior engineers and architects.
• Strong experience managing complex technical implementations and stakeholder expectations.
• Familiarity with modern tech stacks including Java, Kotlin, TypeScript, APIs, cloud infrastructure, and containerization.

Preferred Qualifications

• Experience working with globally distributed engineering teams.
• Experience in high growth environments building processes and delivery models.

Equal Opportunity Statement

Dolby is committed to inclusion and diversity. We encourage applications from candidates of all backgrounds and experiences.