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Senior Mac EUC Support Engineer
Posted 3 hours 23 minutes ago by Refreshing Recruitment Limited
Location: Central London/Hybrid Working
Contract: 6months +
Rate: c £600 per day, outside IR35
SC Clearance required
We are seeking a Senior Apple Mac EUC Support Engineer to join a specialist End User Compute (EUC) IT services provider, modernising secure digital workplaces for high-profile UK Central Government organisations.
As a Senior Mac EUC Support Engineer you will serve as a technical leader and mentor within the End User Compute team. Building on your extensive expertise with Apple Mac technologies, you will provide expert-level 3rd line support, contribute to solution design, and ensure the professional development of Mac Engineers and Trainee Engineers.
You will also play a key role in shaping technology roadmaps, endpoint architecture, and Zero Trust Security adoption, while ensuring the timely resolution of complex incidents and business-critical issues.
Core Responsibilities:
- Provide expert 3rd line and escalation support for macOS environments, acting as the go-to authority for Apple technologies.
- Mentor and coach Mac Engineers and Trainee Engineers, embedding knowledge transfer and best practice.
- Design, implement, and optimise UEM solutions using Workspace ONE and/or JAMF.
- Contribute to project delivery and support the Architecture Function in shaping the EUC technology roadmap.
- Drive service improvements, automation, and process optimisation.
- Ensure secure, compliant, and user-centred support in line with Zero Trust principles.
- This is a high-impact role where your leadership and expertise will help ensure resilient, secure, and user-focused digital environments.
Skills sought with:
- Extensive experience supporting Apple environments in enterprise or public sector contexts.
- Advanced expertise with Workspace ONE and/or JAMF Pro (Jamf 300/400 certification desirable).
- Experience mentoring or leading technical staff within multi-disciplinary teams.
- Strong knowledge of Apple Business Manager, ADE, VPP, and device life cycle management.
- Proficiency in Bash Scripting and automation for secure, auditable environments.
- Background in endpoint security, Zero Trust, access control, and vulnerability management.
- Demonstrable experience in enterprise-scale projects such as hardware refreshes, migrations, or UEM deployments.
Desirable:
- API integration skills, Microsoft or VMware certifications, and experience in ISO 27001 environments.
Please note, it is essential that you have current SC clearance.
Apply now to join a dynamic organisation delivering secure, cutting-edge Apple Mac EUC solutions to the UK Government.
Refreshing Recruitment Limited
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