Senior Load Controller

Job Description

We are easyJet - a FTSE-100 listed, £multi-billion low-cost airline that serves tens of millions of customers every single year. If you're reading this, you have probably already been an easyJet customer, and you'll know that there is no more iconic (or Orange!) travel brand in Europe. We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We're on a mission to make low-cost travel easy - and whatever your role here, you'll connect millions of people to what they love using Europe's best airline network, great value fares, and friendly service. What makes us easyJet? Our Promise Behaviours - we are Safe, Bold, Welcoming and Challenging. Four Behaviours. One Spirit. One easyJet.

The Team

The newly established Centralised Load Control (CLC) team is responsible for supervising and developing load control activities, serving as a crucial operational link between Flight Operations and key internal stakeholders such as the Integrated Control Centre (ICC), Ground Operations and Ground Handling Partners, Engineering, and Safety, Compliance, and Operational Readiness teams. This team is critical in embedding new digital Weight & Balance processes across our operation.

The role

As Senior Load Controller, you will be accountable for ensuring the safe, compliant, and efficient delivery of weight and balance activities through the effective leadership of the Centralised Load Control team. By overseeing load control operations and supporting the transition from manual to digital processes, you will directly contribute to improved safety performance, on time performance (OTP), and operational resilience. You will ensure that weight and balance decisions are made accurately, consistently, and in line with regulatory and easyJet requirements, while supporting continuous improvement as the function evolves.

What you'll be doing

• Supervise, coach, and support the Centralised Load Control team, ensuring high standards of competence, performance, and professionalism
• Oversee the accurate and timely execution of load control and dispatch activities, ensuring critical operational timelines are met
• Monitor airport and operational performance through audits, KPIs, and trend analysis, driving improvements where required
• Manage staff training, competency assessments, certification, and ongoing development
• Provide operational support to the ICC using weight management techniques to identify, assess, and resolve emerging issues
• Ensure proactive and efficient load planning, including oversight of exception management
• Manage team resourcing activities, including rosters, leave, and individual performance reviews
• Support the development and continuous improvement of CLC processes, procedures, and ways of working
• Provide additional support to Flight Operations as required as the CLC function matures and expands

Safety

• Maintain oversight of weight and balance activities to ensure all aircraft limitations and regulatory requirements are met
• Promote and embed a strong safety culture through timely, accurate reporting and investigation of incidents (ASRs)
• Ensure compliance with easyJet Operations Manuals, company policies, and supporting systems at all times
• Actively contribute to safety risk management and continuous improvement initiatives

What we're looking for

• Minimum 3 years' experience in Weight & Balance and/or Load Control
• Strong understanding of weight and balance principles
• Good understanding of Ground Operations and turnaround processes
• Familiarity with EASA regulations
• Proven experience leading or supervising a team
• Ability to work effectively in a small, specialised team with a focus on innovation and efficiency
• Resilient, proactive, and able to manage competing priorities in a dynamic operational environment
• Computer literate, including Windows and Microsoft Office (Excel)

Desirable

• Knowledge of Aircraft Performance and Navigation (training will be provided)
• Broader understanding of airline operations

Requirements of the Role What you'll get in return

• Competitive base salary
• Up to 20% bonus
• 25 days holiday
• BAYE, SAYE & Performance share schemes
• 5% pension
• Life Assurance
• Flexible benefits package
• Excellent staff travel benefits

Location & Hours of Work

This full time role will be based at London Luton Airport and will be full time, 12 hour shift work, mixture of Days and Nights.

Apply

Apply via our careers page. We welcome applications from people from all backgrounds as part of our ongoing commitment to having a team that truly represents the customers that we serve. You may feel that that you don't meet every single requirement for this role, but we'd still encourage you to submit an application if you feel you meet enough criteria to be considered. And if you need any adjustments or support during the recruitment process please let us know and we'll work with you to find a solution.

Reasonable Adjustments

At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at . We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.

JC2

Business Area

Operations

Primary Location