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Senior ITSM Process Support & Change Coordinator
Posted 24 days 6 hours ago by Catering
Permanent
Full Time
Other
Northern Ireland, United Kingdom
Job Description
A&O Shearman in Belfast is seeking a Senior ITSM Process Support Analyst to join the Global Service Desk. You will support ITSM processes, coordinate governance forums, and ensure records and evidence are captured in the ITSM toolset.
The role balances governance with delivery, works with service owners and technical teams, and focuses on process documentation, MI reporting, and risk escalation.
Catering
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