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Senior ITSM Process & Change Coordinator
Posted 7 days 22 hours ago by Catering
Permanent
Full Time
Other
County Armagh, Craigavon, United Kingdom, BT641
Job Description
A&O Shearman is seeking a Senior ITSM Process Support Analyst to join the IT Services team in Belfast. The role focuses on administering ITSM processes, maintaining documentation, and supporting Change, Problem and Service Design activities.
You will coordinate governance forums, produce management information, and escalate risks and exceptions to process owners. Strong ITIL background and stakeholder communication are essential.
Catering
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