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Senior ITSM Process & Change Analyst
Posted 24 days 6 hours ago by Catering
Permanent
Full Time
Other
Northern Ireland, United Kingdom
Job Description
A&O Shearman in Belfast is seeking a Senior ITSM Process Support Analyst to join the IT team. You will coordinate ITSM processes, maintain documentation, and support governance forums while ensuring compliance and timely MI.
You will work with Change & Release Management, Problem Management, and Service Design, partnering with service owners, vendors and stakeholders to highlight risks and drive improvements.
Catering
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