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Senior ITSM Analyst - Change, Problem & Service Design
Posted 24 days 5 hours ago by Catering
Permanent
Full Time
Design Jobs
Northern Ireland, United Kingdom
Job Description
A&O Shearman in Belfast is seeking a Senior ITSM Process Support Analyst to join the Global Service Desk. You will support and coordinate ITSM processes across the IT organisation, enabling governance while balancing delivery.
This role reports to the Global Service Desk Senior Manager and collaborates with service owners, vendors, and regional IT teams. The position requires ITIL knowledge, strong analytics, and excellent stakeholder communication.
Catering
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