Senior IT Manager - Commercial - Sales & Marketing - Global FMCG

Senior IT Manager - Commercial - Sales & Marketing - Global FMCG

Location: London (Hybrid - 1 day per week onsite)
Function: Commercial & Marketing Technology
Level: Senior Manager

We have partnered with a Global FMCG and are searching for a strategic, commercially minded Senior IT Manager to partner with our global Commercial and Marketing functions and lead the full end-to-end technology agenda - from strategic roadmap, to delivery, to operational excellence.

This is not a delivery-only role. You will act as a true business partner, shaping a technology vision that accelerates revenue growth, strengthens pipeline velocity, enhances customer experience, and unlocks measurable commercial value.

What you will lead

• Own the technology strategy and roadmap for Commercial & Marketing - including Salesforce (Sales, Marketing, Revenue Cloud) and Martech platforms
• Translate commercial goals into prioritised technology investments that deliver business outcomes
• Shape digital experience and capability evolution, not just project delivery
• Influence senior leadership and guide value-led decision-making
• Lead internal teams and partner ecosystems to deliver a best-in-class commercial tech landscape
• Oversee life cycle management, enhancements, and continuous improvement
• Ensure operational excellence, stability, security, and compliance

Where previous candidates have fallen short

Success requires more than programme management.

To be the right fit, you must demonstrate:
? Commercial mindset - linking technology decisions to revenue, margin, CLV, differentiation
? Strategic partnering - shaping, challenging, and prioritising with business leaders
? Influence - operating confidently with senior leadership
? Horizon scanning - future-proofing and planning beyond delivery

If your strengths are purely execution-level, this role will not be suitable.

What you'll bring

• 10+ years in IT leadership with strong experience in Commercial, Sales or Marketing technology
• Advanced Salesforce knowledge (Sales/Marketing/Revenue Cloud)
• Global organisation and Matrix stakeholder experience
• Strong business partnering and senior stakeholder influence
• Data-driven, analytical mindset and curiosity for innovation
• Ability to lead internal teams and third-party partners

Why this role matters

This is a highly visible role shaping the digital future of Commercial & Marketing. You will define where we invest, how we grow, and how technology becomes a competitive advantage.