Senior Interaction Designer - Government Services Lead

Your main day to day responsibilities will be: Identifying, developing and using best practice and standards to design services consistent with the rest of government and the Home Office.

Line managing, supporting and mentoring interaction designers, allocating tasks and providing them with guidance, training and constructive feedback.

Advocating for users and understanding user needs to design simple, effective and accessible services.

Creating prototypes and concepts to communicate and test ideas with users and improving with evidence.

Mapping user journeys, processes and visualising design problems.

Collaborating within a multidisciplinary team on large, complex services by facilitating the design process, participating in research activities, workshops and communicating design decisions to the team and stakeholders.

Proud member of the Disability Confident employer scheme

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).