Senior IFM Program Lead - Soft Services (London)

A leading global real estate firm is seeking a Program Lead - Soft Services in London. This role involves ensuring high client satisfaction through effective management of janitorial, mailroom, and food services while guiding teams in program requirements. You will be responsible for strategic client engagement and managing operational IFM programs. Ideal candidates should have a strong background in service management, leadership abilities, and excellent communication skills. This full-time position is on-site and offers an opportunity to impact the EMEA region positively.