Senior Highways Enquiries Lead (Home-Based)

A local government authority is seeking a Highways Enquiries Officer in Preston to manage casework for council members and communicate with stakeholders. The successful candidate will work in a target-driven environment, ensuring high-quality responses to enquiries and complaints. You must possess strong written communication skills and a passion for customer service. Full training and support will be provided. This is a full-time, permanent position with a salary range of £28,142 - £32,061 per annum.