Senior Health Intelligence Analyst

An exciting opportunity has arisen for a Senior Health Intelligence Analyst to join the Six Goals for Urgent & Emergency Care Programme (UEC) within NHS Wales Performance & Improvement.

The work will be wide ranging and impactful, supporting the programme's mission to improve outcomes, experience, safety, and flow across the whole urgent and emergency care system in Wales. The team provides high-quality health intelligence to inform national priorities across all Six Goals, including preventing unnecessary emergency attendances, optimising urgent, same day and pre-hospital services, improving our Emergency Departments, delivering efficient hospital care, and supporting timely discharge and community pathways.

This role will have primary responsibility for delivering analytical insight that supports the programme's strategic and operational priorities, working closely with clinical, operational, and strategic partners across Wales. The postholder will also contribute to the broader Health Intelligence and Data /Analytical functions, supporting cross-cutting analytical needs and responding to emerging priorities within the wider urgent and emergency care system.

Main duties of the job

This role will provide high-quality data, analysis, and insight to give decision-makers timely, intelligence to improve patient experience, safety, flow, and outcomes across the UEC system.

We are seeking someone experienced in an analytical or information environment, who is highly motivated, enthusiastic and driven to deliver the right intelligence at the right time for partners across the UEC pathway. You will contribute to a fast-paced programme for system-wide improvement, supporting delivery of Ministerial priorities across UEC, from reducing avoidable demand and improving urgent and same-day responses, to optimising flow and timely discharge.

You will require strong skills in analytical and statistical techniques, data visualisation, communication, and stakeholder engagement to deliver high-profile analytical projects supporting service transformation. You may be given responsibility for developing specialist expertise in key UEC datasets, analytical methods, programming languages, or business intelligence tools, enabling the Six Goals Programme to maximise the value of national and local data.

You will play a key role in shaping high-quality intelligence that inform national policy, operational delivery, and improvement workstreams across the Six Goals Programme.

About us

NHS Wales Performance and Improvement works in partnership for and on behalf of Welsh Government, in and with the NHS in Wales and is hosted by Public Health Wales.

Our key purpose is to drive improvements in the quality and safety of care - resulting in better and more equitable outcomes, access and patient experience, reduced variation, and improvements in population health.

We do this by providing strong leadership and strategic direction - enabling, supporting, and directing NHS Wales to transform clinical services in line with national priorities and standards.

To find out more about working for us and the benefits we offer please visit

For guidance on the application process, please visit

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Person Specification QUALIFICATIONS

• Educated to degree level in a numerate subject OR equivalent qualification OR equivalent level of knowledge and skills
• Specialist knowledge and experience of statistical and analytical techniques
• Knowledge and interest in Data Science techniques
• Masters degree in a numerate subject OR equivalent qualification OR equivalent level of knowledge and skills

EXPERIENCE

• Experience of performing complex analytical tasks and creating outputs for use by others
• Experience of communicating complex information to a non-technical audience
• Report writing and presentation skills
• Experience utilising complex datasets related to population health
• Familiarity with medical terminology and coding systems e.g. ICD10, OPCS, Read codes, SNOMED CT

SKILLS

• Advanced IT skills with high level of experience of using Microsoft Office applications.
• Knowledge and experience of specialist computer software, such as SQL, R studio or Google Cloud Platform for the production of complex analyses of health or related data.
• Understanding of organisations policies and principles and the ability to work within these guidelines.
• Clear understanding of current and ongoing issues affecting health services.
• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

KNOWLEDGE

• Knowledge of some statistical processes (examples include forecasting and modelling).
• Specialist knowledge of informatics and data, including how it can be utilised in decision-making.
• Knowledge of information governance and confidentiality issues.
• Knowledge of the broad concepts of Value Based Healthcare, Demand and Capacity, Getting It Right First Time.
• Knowledge of business intelligence systems.
• Knowledge of core NHS services and information systems.

PERSONAL ATTRIBUTES

• Highly committed and self-motivated.
• Ability to work autonomously using own discretion.
• Enthusiastic, committed, proactive, and innovative.
• Curiosity and appetite to continuously improve products and processes.

OTHER

• Ability to work under own initiative and collaboratively in a team environment.
• Ability to work to deadlines and prioritise own workload
• Commitment to continuous professional development
• Ability to travel between sites in a timely manner to meet the needs of the service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.