Senior Guest Services Lead - Guest Experience & Ops

Client Careers Site is seeking a Senior Guest Services Assistant to join Birdworld in Farnham on a full-time basis. The role involves leading a team to ensure exceptional service for visitors across admissions, retail, and catering.

Candidates must have prior experience in customer service, as well as skills in staff training, compliance with procedures, and administrative tasks. The position includes a comprehensive benefits package, including an employee assistance program and a contributory pension scheme.