Senior Front Desk Lead - Patient Experience & Clinic Ops

JD Healthcare Group is seeking a Senior Receptionist to lead front-of-house operations across Harley Street and London Bridge sites, ensuring exceptional patient experiences. You will supervise the reception team, handle complex queries and bookings, and coordinate with management to drive improvements while maintaining smooth financial and administrative processes.

Essentially, you will demonstrate strong customer service, team leadership and IT literacy, supporting events and daily operations