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Senior Field Revenue Protection Lead - Debt, Welfare & Safety

Posted 11 hours 57 minutes ago by Centrica plc

Permanent
Full Time
Other
Kent, Canterbury, United Kingdom, CT1 1
Job Description

Centrica plc, trading as British Gas, is seeking a Senior Debt & Revenue Protection Officer to join a field-based team covering Cheshire/Staffordshire. You will investigate energy debt, welfare concerns and metering irregularities, while balancing safety, compliance and customer outcomes.

The role requires independent field work, strong investigative skills, and empathetic communication to resolve complex cases and support sustainable solutions for customers and the business.

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