Senior Enterprise Support Engineer (SQL & API Focus)

Stripe is seeking a Senior Product Support specialist in Ireland to own complex technical user issues, coordinate with Engineering and Product teams, and drive resolution. You will apply SQL and API knowledge to analyze data, inform decisions, and improve support systems while focusing on CSAT, SLA, and operational efficiency.

The role emphasizes scaling support operations, developing self-service docs, and leading cross-functional projects to reduce friction and improve product reliability.