Senior Enterprise CSM - Hybrid (London)

A leading technology firm in London is seeking a Senior Customer Success Manager to cultivate long-term relationships and drive customer value. The ideal candidate will have a solution-oriented mindset and exceptional communication skills, with 5+ years in customer success within a SaaS environment. Responsibilities include managing client portfolios, ensuring contract renewals, and collaborating cross-functionally to deliver client initiatives. Flexible hybrid work model offered, focusing on both in-office and remote collaboration.