Senior Engineering Manager

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

We're looking for a Senior Engineering Manager who expects more from their career. It's a chance to lead a high-impact group of engineers across two strategic pillars within our Infrastructure and Engineering organization - K8 Platform & Devops

Joining our team, you'll work with world class and passionate people to own and shape the direction of a significant area of value, whilst operating across multiple domains, defining contexts & boundaries and articulating why behavior should live in each context.

About this role?

You will be responsible to lead teams that design and operate scalable, reliable and secure Infrastructure on both Google Cloud Platform and Microsoft Azure, while driving forward the architectural evolution and modernisation of our hosting platforms. You'll champion reliability, scalability, automation and innovation to ensure dunnhumby continues to deliver world-class infrastructure capabilities that empowers our product teams and support our strategic ambitions.

The capabilities we require:

• Define and evolve the Kubernetes platform strategy across GCP and Azure: Lead the hosting squad in shaping the technical roadmap, including cross-cluster connectivity, service mesh integration, and multi-tenant platform evolution
• Drive cost optimization and platform efficiency: Collaborate with FinOps and platform teams to implement node pool optimization strategies (e.g., N2D/E2 migration), improve workload placement, and reduce cloud spend through smarter autoscaling and resource tuning
• Oversee the evolution of our products on multi-tenant hosting platform across GCP and Azure
• Shape architectural decisions related to Kubernetes, Service meshes, API, etc.
• Drive innovation initiatives, evaluating emerging technologies and integrating them into our roadmap
• Lead squad of developer tooling to ensure positive adoption of services across the board
• Observability strategy, including metrics, logging, tracing and alerting of our K8 environments
• Champion automation-first approaches to incident response, service recovery, and environment provisioning
• Collaborate with product and platform teams to embed hosting strategy and practices across the organisation
• Partner with Product, Security, Platform and wider stakeholders to ensure secure, optimised, and compliant architecture across K8 infrastructure
• Provide technical oversight and mentorship to Lead Engineers and Platform Teams

What we're looking for?

• Deep understanding of cloud-native infrastructure, preferably GCP and Azure
• Strong architectural background in scalable systems, IaC and Kubernetes
• Experience building or leading multi-tenant platforms and enabling platform-as-a-product strategies
• Proven experience in managing high-performing engineering teams in global environments
• Strong communicator and influencer, able to drive alignment across squads, domains and senior stakeholders
• Strategic mindset with ability to define technical roadmap aligned to business priorities

What you can expect from us

We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

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Global Diversity and Inclusion Questions

At dunnhumby, we utilise our diversity of thought as our competitive edge .

We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work that we can be proud of.

Our diversity and inclusion work is designed tocultivate a culture of belonging,where every dunnhumbian feels safe to bring their whole self to work, where everyone is welcome and we practice what we preach.

We have a full D&I strategy to implement this long-term behaviour change; in addition, we have five employee-led network groups to support colleagues in the areas of gender, sexual orientation, multiculturalism, mental health and wellbeing, and family.