Senior Engagement Strategist

Position: Senior Engagement Strategist
Location: London
Career Level: Associate Manager

Accenture Song Life Sciences is seeking an Engagement Senior Strategist to join our London-based global team. You will support the development of data rich, behaviour shaping engagement solutions to deliver better customer experiences for our life sciences clients. You are a results oriented team player who can execute HCP and patient engagement strategy deliverables, uncover patterns from data, move from insights to recommendations, and partner with our full strategy, account, creative and production teams.

What You Will Do

• Propose HCP and patient engagement solutions within an integrated strategy team to help clients achieve relevant customer experiences.
• Serve in a client facing capacity for omnichannel programming and content/channel integration.
• Contribute to data and intelligence gathering efforts, uncover opportunities, and translate historical analytics into meaningful recommendations for campaign optimization.
• Translate facts and information into ideas and impact.
• Ensure engagement and content solutions are integrated within larger marketing programs aligned to drive customer experience.
• Collaborate with executional teams during project development to ensure effective strategy implementation.
• Develop cross channel measurement plans and KPIs, and provide recommendations based on performance analytics.
• Support digital, social, and innovation fluency across the agency.
• Partner with the broader strategy team to develop pitches, proposals, POVs, and tactical programs that meet business goals.
• Educate clients on the vital role of insights for growth and success.
• Drive ideas from data to conceptual platforms to deployment that deliver business results.
• Stay up to date on market trends, societal shifts, and strategic initiatives in health and wellness and related verticals.
• Facilitate workshops to develop groundbreaking experience led strategies and programs with clients.
• Support CRM and omnichannel planning with brand, content strategy, and analytics teams.
• Facilitate service introduction and change confirmation focusing on market opportunities.

What You Bring

• 5+ years of experience in Digital, CX, or Engagement Strategy at a creative agency.
• Experience in life sciences marketing, including both HCP and patient segments.
• Strong analytical skills.
• Expertise in engagement channels and technology used in Life Sciences.
• Impeccable written and verbal communication skills.
• Ability to tell a simple story visually and verbally behind a strong strategic point of view.
• A drive to elevate thinking and the work.
• A curious mentality.
• The desire to be great.

Benefits

• Competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits.
• Up to 30 days of leave per year plus 3 extra volunteering days per year.
• Family friendly and flexible working policies.
• Generous parental leave offerings.
• Attractive pension plan with financial wellbeing support and resources.
• Private healthcare insurance plan and mental wellbeing support.
• Employee Assistance Programme, career development and counselling.
• Thriving career with learning opportunities and a sociable team.
• Opportunities to work on exciting and varied client projects.